Service Status » Reseller Hosting Migration

This event is now resolved. If you are still experiencing any issues, please submit a new eTicket through VIPControl.

Status Resolved
Type Scheduled
Impact Level
Duration 7 Hours, 57 Minutes (Total)
Start Date October 22nd, 01:00 +1100 (AEDT) , 2019
End Date October 22nd, 08:57 +1100 (AEDT) , 2019

Event updates

Posted at 11:59 +1100 (AEDT), Oct 10th, 2019
Senior technicians will be migrating web15 reseller hosting accounts on Tuesday morning at 1AM AEDT.

Reseller customers will be migrated to:
SPF: "v=spf1 a mx ~all"

We will be checking over all websites once the migration is finished.
However if you notice any issues after the migration, please let our technical support team know via eTicket (

Posted at 01:00 +1100 (AEDT), Oct 22nd, 2019
The migration is underway, we estimate the migration to be completed around 9AM AEST / 6AM AWST.
Posted at 08:00 +1100 (AEDT), Oct 22nd, 2019
The migration is complete.
We are currently reviewing migrated accounts. If you have DNS with another provider please ensure that you update your DNS records.

Latest update

Posted at 08:57 +1100 (AEDT), Oct 22nd, 2019
The migration is now complete. If you have any issues, please contact our technical support team via eTicket (