Service Status » Delays in delivering email to Yahoo email addresses for certain shared hosting servers


Details
Status Current
Type Unscheduled
Server R131.SYD3, R241.SYD3, R331.SYD3, S111.SYD3, S112.SYD3, S132.SYD3, S221.SYD3, S222.SYD3, S242.SYD3, S311.SYD3, S312.SYD3, S332.SYD3
Impact Level
Low
Times
Duration 265 Hours, 28 Minutes (Total)
Start Date November 4th, 11:30 +1100 (AEDT) , 2019
ETR -
End Date -

Event updates

Posted at 17:57 +1100 (AEDT), Nov 4th, 2019259 Hours, 1 Minutes ago
We are aware of issues delivering to Yahoo email addresses from email accounts hosted on the servers mentioned.

This will only affect delivery to Yahoo email addresses from email accounts, No other recipients should be impacted. We'll update this as updates arrive and/or a solution is found.

If you are experiencing issues with any other server or recipient please raise an eTicket via VIPControl.

Posted at 12:25 +1100 (AEDT), Nov 6th, 2019216 Hours, 33 Minutes ago
We are still monitoring this issue and taking action where possible to have this resolved.
We'll update this status as updates arrive and/or a solution is found.

Latest update

Posted at 08:25 +1100 (AEDT), Nov 14th, 201928 Hours, 33 Minutes ago
We are still looking into this issue as a matter of priority, and monitoring and taking action where we can to improve the reputation of our mail servers with Yahoo.
Once identified that this issue is resolved, we will update this status.