Service Status » Fraudulent phishing email


Details
Status Current
Type Unscheduled
Service
Impact Level
Low
Times
Duration 509 Hours, 21 Minutes (Total)
Start Date November 17th, 16:00 +1100 (AEDT) , 2021
ETR -
End Date -

Event updates

Posted at 12:06 +1100 (AEDT), Nov 18th, 2021489 Hours, 15 Minutes ago
Its been brought to our attention some people are receiving an email claiming to be from cPanel, noting that your disk space has reached 95%+ capacity.

These are phishing emails attempting to gain access to your cPanel account by having victims enter in their cPanel credentials. The emails look like the below:

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Replace "YOURDOMAIN.COM" with your impacted domain name:

"From: no-reply@YOURDOMAIN.COM

Subject [ YOURDOMAIN.COM ] WARNING The domain "YOURDOMAIN.COM" has reached their disk quota.

Disk quota notification for "YOURDOMAIN.COM".
The domain "YOURDOMAIN.COM" has reached their disk quota.

The account currently uses 9X.XX% of its disk capacity.

You should follow the link bellow to auto extend your disk capacity for free as soon as possible in order to prevent the loss of any files and future emails. Use the Disk Capacity Tool at (link here)"

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We strongly recommend resetting your cPanel credentials using the below guide if you have entered your cPanel credentials into the link provided by the email:
https://ventraip.com.au/faq/article/how-do-i-reset-my-cpanel-password/