Service Status » Fraudulent phishing email

Status Current
Type Unscheduled
Service Email Spam
Impact Level
Duration 1632 Hours, 18 Minutes (Total)
Start Date March 18th, 00:00 +1100 (AEST) , 2022
End Date -

Event updates

Posted at 13:54 +1000 (AEST), May 23rd, 202233 Hours, 23 Minutes ago
We have recently seen increased activity from scammers sending phishing emails pretending to be VentraIP Australia.

We ask all customers to remain vigilant and thoroughly check all correspondence purporting to be VentraIP Australia to ensure the email is genuine.

You can follow the three simple steps listed in this FAQ article to ensure the authenticity of and email you receive.

If you have received a fraudulent email, we ask you to mark it as SPAM in your email client and take no further action. If you have entered your details into the phishing website, please make sure you update your VIPControl password and contact your bank if you have entered your credit card details.

We also strongly recommend that all customers enable 2FA in VIPControl to prevent scammers from accessing your account.