Hardware failure on node

We're sorry to report that S21.syd4 is having hardware failure issues that has taken it offline. We have a vendor technician attending onsite with a replacem...

Delayed Response Times

We are experiencing delays in our customer support centre. There might be slight delays in the response times through our support channels. LiveChat is curre...

SMS service disruption

We are currently investigating our SMS services and are reaching out to our upstream provider as SMS services are currently unavailable. We will update this ...

Axigen server be3.s2 service disruption

Our senior infrastructure team are currently investigating an issue with the email hosting server be3. s2, which is not allowing IMAP/POP connections. You ma...

winpsa90.siteportal.com.au service disruption

We are currently having issues with the server winpsa90.siteportal.com.au. Our senior infrastructure team are currently troubleshooting the issues on this se...

Acronis restore issues

We are aware of issues when restoring directories with Acronis on cPanel hosting services. Permissions are becoming invalid during the restore causing cPanel...

Emails from Microsoft365 to Shared Hosting clients being rejected due to Microsoft IP's being blacklisted by Spamcop

We're presently looking into this issue stopping external senders hosted on Microsoft 365 email hosting not being able to send to our Shared Hosting mailbox ...

c3s2-3m-mel and c3s2-4m-mel disruptions

We are currently experiencing issues with c3s2-3m-mel and c3s2-4m-mel not responding. Our Senior infrastructure team are currently investigating this disrupt...

r2.cphosting.io load issues

This reseller server is experiencing high load issues which our senior infrastructure team has been investigating. During this time r2.cphosting.io may respo...