We've now resolved the incident. Thanks for your patience.
The part is replaced and the server back online.
We sincerely apologise for the delay and wish you all a Merry Christmas.
The part is due to arrive in ~30 minutes, and we hope to have the server back online shortly thereafter.
We've received an update from the supplier, and part required needs to be sent, ETA is 4 hours.
We sincerely apologise for the inconvenience.
We're sorry to report that S21.syd4 is having hardware failure issues that has taken it offline. We have a vendor technician attending onsite with a replacement to the faulty part.
We apologise for the inconvenience and are working to replace the part as soon as possible.
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