Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

The part is replaced and the server back online.

We sincerely apologise for the delay and wish you all a Merry Christmas.

Investigating

The part is due to arrive in ~30 minutes, and we hope to have the server back online shortly thereafter.

Investigating

We've received an update from the supplier, and part required needs to be sent, ETA is 4 hours.

We sincerely apologise for the inconvenience.

Investigating

We're sorry to report that S21.syd4 is having hardware failure issues that has taken it offline. We have a vendor technician attending onsite with a replacement to the faulty part.

We apologise for the inconvenience and are working to replace the part as soon as possible.

Began at:

Affected components
  • Shared Hosting
    • s121.syd4.hostingplatform.net.au
    • s221.syd4.hostingplatform.net.au
    • s321.syd4.hostingplatform.net.au