DDoS against S04JE.SYD7

The DDoS attack has stopped at this stage and we are monitoring the server and network traffic to ensure that the performance and stability remain.

We thank our affected customers for their patience and if you are still experiencing issues, please reach out to us via eTicket, Livechat or call us on 13 24 85

We do apologise for the delay in providing further information on this incident.

The DDoS attack is still ongoing and is still being mitigated by our DDoS protection hardware. You may still experience intermittent issues with the website resolution during this time as network traffic is being filtered.

Our Technical Support team can provide alternative arrangements in the meantime that will provide a more stable solution whilst we still continue to work with our upstream provider and mitigate this attack.

Please reach out to us via eTicket, Livechat or call us on 13 24 85 for more information on what we can do to assist.

Currently out server, S04JE.SYD7 is the subject of a DDoS attack, which is affecting service to the server.

Our DDoS protection is mitigation the attack, preventing it affecting the rest of our network, however users are finding it hard to connect due to this mitigation.

We're talking to our upstream providers on options for mitigation that doesn't affect legitimate traffic.