Emergency hosting access restrictions

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. We apologise for the extremem measures we took, however without further knowledge on how severe the exploits were, and with other exploits recently discovered that were quite critical, we chose to take the extreme method for the safety of our customers and their data. cPanel have released patches for the 3 CVEs and we have successfully applied them to the fleet.

If you have a SMVPS, we highly recommend you update your cPanel installations immediately, as we have removed out firewall blocks to restore service to our fleet.

Investigating

We have been alerted to 3 critical cPanel vulnerabilities that could allow a malicious user to gain elevated privileges to our hosting infrastructure:

CVE-2026-29201 CVE-2026-29202 CVE-2026-29203

We have currently locked down cPanel/WHM/FTP/SFTP/SSH/Webdisk access.

We expect cPanel to provide a patch for these vulnerabilities over the next 24 hours. Once we have more information and the restrictions have been lifted, we will update this status.

If you need any assistance with making modifications to your services, please reach out to our support team via an eTicket with the requested changes.

Began at:

Affected components
  • Shared Hosting
    • c1s1-3m-mel.hosting-services.net.au
    • c1s1-4m-mel.hosting-services.net.au
    • c1s1-4m-syd.hosting-services.net.au
    • c1s2-3m-mel.hosting-services.net.au
    • c1s2-3m-syd.hosting-services.net.au
    • c1s2-4m-mel.hosting-services.net.au
    • c1s2-4m-syd.hosting-services.net.au
    • c1s3-3m-mel.hosting-services.net.au
    • c1s3-3m-syd.hosting-services.net.au
    • c1s3-4m-mel.hosting-services.net.au
    • c1s3-4m-syd.hosting-services.net.au
    • c1s4-3m-mel.hosting-services.net.au
    • c1s4-3m-syd.hosting-services.net.au
    • c1s4-4m-mel.hosting-services.net.au
    • c1s4-4m-syd.hosting-services.net.au
    • c2s1-4m-mel.hosting-services.net.au
    • c2s1-4m-syd.hosting-services.net.au
    • c2s2-3m-mel.hosting-services.net.au
    • c2s2-3m-syd.hosting-services.net.au
    • c2s2-4m-mel.hosting-services.net.au
    • c2s2-4m-syd.hosting-services.net.au
    • c2s3-3m-mel.hosting-services.net.au
    • c2s3-4m-mel.hosting-services.net.au
    • c2s3-4m-syd.hosting-services.net.au
    • c2s4-3m-mel.hosting-services.net.au
    • c2s4-3m-syd.hosting-services.net.au
    • c2s4-4m-mel.hosting-services.net.au
    • c2s4-4m-syd.hosting-services.net.au
    • c3s1-3m-mel.hosting-services.net.au
    • c3s1-3m-syd.hosting-services.net.au
    • c3s1-4m-mel.hosting-services.net.au
    • c3s1-4m-syd.hosting-services.net.au
    • c3s2-3m-mel.hosting-services.net.au
    • c3s2-3m-syd.hosting-services.net.au
    • c3s2-4m-mel.hosting-services.net.au
    • c3s2-4m-syd.hosting-services.net.au
    • c3s3-3m-mel.hosting-services.net.au
    • c3s3-3m-syd.hosting-services.net.au
    • c3s3-4m-mel.hosting-services.net.au
    • c3s3-4m-syd.hosting-services.net.au
    • c3s4-3m-mel.hosting-services.net.au
    • c3s4-4m-mel.hosting-services.net.au
    • c3s4-4m-syd.hosting-services.net.au
    • c4s1-1m-mel.hosting-services.net.au
    • c4s1-3m-mel.hosting-services.net.au
    • c4s1-3m-syd.hosting-services.net.au
    • c4s2-3m-syd.hosting-services.net.au
    • c4s2-4m-syd.hosting-services.net.au
    • c4s3-3m-syd.hosting-services.net.au
    • c4s3-4m-syd.hosting-services.net.au
    • c5s4-4m-syd.hosting-services.net.au
    • c6s1-3m-syd.hosting-services.net.au
    • c6s1-4m-syd.hosting-services.net.au
    • c6s2-3m-syd.hosting-services.net.au
    • c6s2-4m-syd.hosting-services.net.au
    • c6s3-3m-syd.hosting-services.net.au
    • c6s3-4m-syd.hosting-services.net.au
    • c6s4-3m-syd.hosting-services.net.au
    • c6s4-4m-syd.hosting-services.net.au
    • c7s2-2m-syd.hosting-services.net.au
    • c7s2-3m-syd.hosting-services.net.au
    • c7s2-4m-syd.hosting-services.net.au
    • c7s3-3m-syd.hosting-services.net.au
    • c7s3-4m-syd.hosting-services.net.au
    • c7s4-2m-syd.hosting-services.net.au
    • c7s4-3m-syd.hosting-services.net.au
    • c7s4-4m-syd.hosting-services.net.au
    • c8s1-3m-syd.hosting-services.net.au
    • c8s1-4m-syd.hosting-services.net.au
    • c8s2-3m-syd.hosting-services.net.au
    • c8s2-4m-syd.hosting-services.net.au
    • r01.syd1.hostingplatform.net.au
    • r02.syd1.hostingplatform.net.au
    • r03.syd1.hostingplatform.net.au
    • r04.syd1.hostingplatform.net.au
    • r05.syd1.hostingplatform.net.au
    • r06.syd1.hostingplatform.net.au
    • r07.syd2.hostingplatform.net.au
    • r08.syd2.hostingplatform.net.au
    • r09.syd2.hostingplatform.net.au
    • r10.syd2.hostingplatform.net.au
    • r11.syd2.hostingplatform.net.au
    • r12.syd2.hostingplatform.net.au
    • r131.syd3.hostingplatform.net.au
    • r132.syd1.hostingplatform.net.au
    • r133.syd1.hostingplatform.net.au
    • r141.syd2.hostingplatform.net.au
    • r141.syd3.hostingplatform.net.au
    • r142.syd1.hostingplatform.net.au
    • r142.syd2.hostingplatform.net.au
    • r143.syd1.hostingplatform.net.au
    • r231.syd3.hostingplatform.net.au
    • r232.syd1.hostingplatform.net.au
    • r233.syd1.hostingplatform.net.au
    • r241.syd2.hostingplatform.net.au
    • r241.syd3.hostingplatform.net.au
    • r242.syd1.hostingplatform.net.au
    • r242.syd2.hostingplatform.net.au
    • r243.syd1.hostingplatform.net.au
    • r331.syd3.hostingplatform.net.au
    • r332.syd1.hostingplatform.net.au
    • r333.syd1.hostingplatform.net.au
    • r341.syd2.hostingplatform.net.au
    • r341.syd3.hostingplatform.net.au
    • r342.syd1.hostingplatform.net.au
    • r342.syd2.hostingplatform.net.au
    • r343.syd1.hostingplatform.net.au
    • s01ad.syd2.hostingplatform.net.au
    • s01ad.syd4.hostingplatform.net.au
    • s01ad.syd6.hostingplatform.net.au
    • s01ae.syd5.hostingplatform.net.au
    • s01ae.syd6.hostingplatform.net.au
    • s01bd.syd2.hostingplatform.net.au
    • s01bd.syd6.hostingplatform.net.au
    • s01be.syd5.hostingplatform.net.au
    • s01cd.syd6.hostingplatform.net.au
    • s01ce.syd5.hostingplatform.net.au
    • s01dd.syd6.hostingplatform.net.au
    • s01de.syd5.hostingplatform.net.au
    • s01de.syd6.hostingplatform.net.au
    • s01ed.syd6.hostingplatform.net.au
    • s01ee.syd5.hostingplatform.net.au
    • s01fd.syd6.hostingplatform.net.au
    • s01fe.syd5.hostingplatform.net.au
    • s01gd.syd6.hostingplatform.net.au
    • s01ge.syd5.hostingplatform.net.au
    • s01hd.syd6.hostingplatform.net.au
    • s01he.syd5.hostingplatform.net.au
    • s01id.syd6.hostingplatform.net.au
    • s01ie.syd7.hostingplatform.net.au
    • s01jd.syd6.hostingplatform.net.au
    • s01je.syd7.hostingplatform.net.au
    • s01ke.syd7.hostingplatform.net.au
    • s02ad.syd2.hostingplatform.net.au
    • s02ad.syd4.hostingplatform.net.au
    • s02ad.syd6.hostingplatform.net.au
    • s02ae.syd5.hostingplatform.net.au
    • s02ae.syd6.hostingplatform.net.au
    • s02bd.syd2.hostingplatform.net.au
    • s02bd.syd6.hostingplatform.net.au
    • s02be.syd5.hostingplatform.net.au
    • s02cd.syd6.hostingplatform.net.au
    • s02ce.syd5.hostingplatform.net.au
    • s02dd.syd6.hostingplatform.net.au
    • s02de.syd5.hostingplatform.net.au
    • s02de.syd6.hostingplatform.net.au
    • s02ed.syd6.hostingplatform.net.au
    • s02ee.syd5.hostingplatform.net.au
    • s02fd.syd6.hostingplatform.net.au
    • s02fe.syd5.hostingplatform.net.au
    • s02gd.syd6.hostingplatform.net.au
    • s02ge.syd5.hostingplatform.net.au
    • s02hd.syd6.hostingplatform.net.au
    • s02he.syd5.hostingplatform.net.au
    • s02id.syd6.hostingplatform.net.au
    • s02ie.syd7.hostingplatform.net.au
    • s02jd.syd6.hostingplatform.net.au
    • s02je.syd7.hostingplatform.net.au
    • s02ke.syd7.hostingplatform.net.au
    • s03ad.syd2.hostingplatform.net.au
    • s03ad.syd4.hostingplatform.net.au
    • s03ad.syd6.hostingplatform.net.au
    • s03ae.syd5.hostingplatform.net.au
    • s03ae.syd6.hostingplatform.net.au
    • s03bd.syd2.hostingplatform.net.au
    • s03bd.syd6.hostingplatform.net.au
    • s03be.syd5.hostingplatform.net.au
    • s03cd.syd6.hostingplatform.net.au
    • s03ce.syd5.hostingplatform.net.au
    • s03dd.syd6.hostingplatform.net.au
    • s03de.syd5.hostingplatform.net.au
    • s03de.syd6.hostingplatform.net.au
    • s03ed.syd6.hostingplatform.net.au
    • s03ee.syd5.hostingplatform.net.au
    • s03fd.syd6.hostingplatform.net.au
    • s03fe.syd5.hostingplatform.net.au
    • s03gd.syd6.hostingplatform.net.au
    • s03ge.syd5.hostingplatform.net.au
    • s03hd.syd6.hostingplatform.net.au
    • s03he.syd5.hostingplatform.net.au
    • s03id.syd6.hostingplatform.net.au
    • s03ie.syd7.hostingplatform.net.au
    • s03jd.syd6.hostingplatform.net.au
    • s03je.syd7.hostingplatform.net.au
    • s03ke.syd7.hostingplatform.net.au
    • s04ad.syd2.hostingplatform.net.au
    • s04ad.syd4.hostingplatform.net.au
    • s04ad.syd6.hostingplatform.net.au
    • s04ae.syd5.hostingplatform.net.au
    • s04ae.syd6.hostingplatform.net.au
    • s04bd.syd2.hostingplatform.net.au
    • s04bd.syd6.hostingplatform.net.au
    • s04be.syd5.hostingplatform.net.au
    • s04cd.syd6.hostingplatform.net.au
    • s04ce.syd5.hostingplatform.net.au
    • s04dd.syd6.hostingplatform.net.au
    • s04de.syd5.hostingplatform.net.au
    • s04de.syd6.hostingplatform.net.au
    • s04ed.syd6.hostingplatform.net.au
    • s04ee.syd5.hostingplatform.net.au
    • s04fd.syd6.hostingplatform.net.au
    • s04fe.syd5.hostingplatform.net.au
    • s04gd.syd6.hostingplatform.net.au
    • s04ge.syd5.hostingplatform.net.au
    • s04hd.syd6.hostingplatform.net.au
    • s04he.syd5.hostingplatform.net.au
    • s04id.syd6.hostingplatform.net.au
    • s04ie.syd7.hostingplatform.net.au
    • s04jd.syd6.hostingplatform.net.au
    • s04je.syd7.hostingplatform.net.au
    • s04ke.syd7.hostingplatform.net.au
    • s05ae.syd5.hostingplatform.net.au
    • s05ae.syd6.hostingplatform.net.au
    • s05be.syd5.hostingplatform.net.au
    • s05ce.syd5.hostingplatform.net.au
    • s05de.syd5.hostingplatform.net.au
    • s05de.syd6.hostingplatform.net.au
    • s05ee.syd5.hostingplatform.net.au
    • s05fe.syd5.hostingplatform.net.au
    • s05ge.syd5.hostingplatform.net.au
    • s05he.syd5.hostingplatform.net.au
    • s05ie.syd7.hostingplatform.net.au
    • s05je.syd7.hostingplatform.net.au
    • s05ke.syd7.hostingplatform.net.au
    • s06ae.syd5.hostingplatform.net.au
    • s06ae.syd6.hostingplatform.net.au
    • s06be.syd5.hostingplatform.net.au
    • s06ce.syd5.hostingplatform.net.au
    • s06de.syd5.hostingplatform.net.au
    • s06de.syd6.hostingplatform.net.au
    • s06ee.syd5.hostingplatform.net.au
    • s06fe.syd5.hostingplatform.net.au
    • s06ge.syd5.hostingplatform.net.au
    • s06he.syd5.hostingplatform.net.au
    • s06ie.syd7.hostingplatform.net.au
    • s06je.syd7.hostingplatform.net.au
    • s06ke.syd7.hostingplatform.net.au
    • s07ae.syd5.hostingplatform.net.au
    • s07ae.syd6.hostingplatform.net.au
    • s07be.syd5.hostingplatform.net.au
    • s07ce.syd5.hostingplatform.net.au
    • s07de.syd5.hostingplatform.net.au
    • s07de.syd6.hostingplatform.net.au
    • s07ee.syd5.hostingplatform.net.au
    • s07fe.syd5.hostingplatform.net.au
    • s07ge.syd5.hostingplatform.net.au
    • s07he.syd5.hostingplatform.net.au
    • s07ie.syd7.hostingplatform.net.au
    • s07je.syd7.hostingplatform.net.au
    • s07ke.syd7.hostingplatform.net.au
    • s08ae.syd5.hostingplatform.net.au
    • s08ae.syd6.hostingplatform.net.au
    • s08be.syd5.hostingplatform.net.au
    • s08ce.syd5.hostingplatform.net.au
    • s08de.syd5.hostingplatform.net.au
    • s08de.syd6.hostingplatform.net.au
    • s08ee.syd5.hostingplatform.net.au
    • s08fe.syd5.hostingplatform.net.au
    • s08ge.syd5.hostingplatform.net.au
    • s08he.syd5.hostingplatform.net.au
    • s08ie.syd7.hostingplatform.net.au
    • s08je.syd7.hostingplatform.net.au
    • s08ke.syd7.hostingplatform.net.au
    • s111.syd1.hostingplatform.net.au
    • s111.syd2.hostingplatform.net.au
    • s111.syd3.hostingplatform.net.au
    • s111.syd4.hostingplatform.net.au
    • s111.syd5.hostingplatform.net.au
    • s111.syd6.hostingplatform.net.au
    • s112.syd1.hostingplatform.net.au
    • s112.syd2.hostingplatform.net.au
    • s112.syd3.hostingplatform.net.au
    • s112.syd5.hostingplatform.net.au
    • s113.syd1.hostingplatform.net.au
    • s113.syd3.hostingplatform.net.au
    • s113.syd4.hostingplatform.net.au
    • s114.syd4.hostingplatform.net.au
    • s121.syd1.hostingplatform.net.au
    • s121.syd2.hostingplatform.net.au
    • s121.syd3.hostingplatform.net.au
    • s121.syd4.hostingplatform.net.au
    • s122.syd1.hostingplatform.net.au
    • s122.syd2.hostingplatform.net.au
    • s122.syd3.hostingplatform.net.au
    • s123.syd1.hostingplatform.net.au
    • s123.syd3.hostingplatform.net.au
    • s131.syd1.hostingplatform.net.au
    • s131.syd2.hostingplatform.net.au
    • s131.syd3.hostingplatform.net.au
    • s131.syd4.hostingplatform.net.au
    • s132.syd1.hostingplatform.net.au
    • s132.syd2.hostingplatform.net.au
    • s132.syd3.hostingplatform.net.au
    • s133.syd1.hostingplatform.net.au
    • s133.syd3.hostingplatform.net.au
    • s141.syd1.hostingplatform.net.au
    • s141.syd2.hostingplatform.net.au
    • s141.syd3.hostingplatform.net.au
    • s141.syd4.hostingplatform.net.au
    • s142.syd1.hostingplatform.net.au
    • s142.syd2.hostingplatform.net.au
    • s142.syd3.hostingplatform.net.au
    • s143.syd1.hostingplatform.net.au
    • s143.syd3.hostingplatform.net.au
    • s211.syd1.hostingplatform.net.au
    • s211.syd2.hostingplatform.net.au
    • s211.syd3.hostingplatform.net.au
    • s211.syd4.hostingplatform.net.au
    • s211.syd5.hostingplatform.net.au
    • s211.syd6.hostingplatform.net.au
    • s212.syd1.hostingplatform.net.au
    • s212.syd2.hostingplatform.net.au
    • s212.syd3.hostingplatform.net.au
    • s212.syd5.hostingplatform.net.au
    • s213.syd1.hostingplatform.net.au
    • s213.syd3.hostingplatform.net.au
    • s213.syd4.hostingplatform.net.au
    • s214.syd4.hostingplatform.net.au
    • s221.syd1.hostingplatform.net.au
    • s221.syd2.hostingplatform.net.au
    • s221.syd3.hostingplatform.net.au
    • s221.syd4.hostingplatform.net.au
    • s222.syd1.hostingplatform.net.au
    • s222.syd2.hostingplatform.net.au
    • s222.syd3.hostingplatform.net.au
    • s223.syd1.hostingplatform.net.au
    • s223.syd3.hostingplatform.net.au
    • s231.syd1.hostingplatform.net.au
    • s231.syd2.hostingplatform.net.au
    • s231.syd3.hostingplatform.net.au
    • s231.syd4.hostingplatform.net.au
    • s232.syd1.hostingplatform.net.au
    • s232.syd2.hostingplatform.net.au
    • s232.syd3.hostingplatform.net.au
    • s233.syd1.hostingplatform.net.au
    • s233.syd3.hostingplatform.net.au
    • s241.syd1.hostingplatform.net.au
    • s241.syd2.hostingplatform.net.au
    • s241.syd3.hostingplatform.net.au
    • s241.syd4.hostingplatform.net.au
    • s242.syd1.hostingplatform.net.au
    • s242.syd2.hostingplatform.net.au
    • s242.syd3.hostingplatform.net.au
    • s243.syd1.hostingplatform.net.au
    • s243.syd3.hostingplatform.net.au
    • s311.syd1.hostingplatform.net.au
    • s311.syd2.hostingplatform.net.au
    • s311.syd3.hostingplatform.net.au
    • s311.syd4.hostingplatform.net.au
    • s311.syd5.hostingplatform.net.au
    • s311.syd6.hostingplatform.net.au
    • s312.syd1.hostingplatform.net.au
    • s312.syd2.hostingplatform.net.au
    • s312.syd3.hostingplatform.net.au
    • s312.syd5.hostingplatform.net.au
    • s313.syd1.hostingplatform.net.au
    • s313.syd3.hostingplatform.net.au
    • s313.syd4.hostingplatform.net.au
    • s314.syd4.hostingplatform.net.au
    • s321.syd1.hostingplatform.net.au
    • s321.syd2.hostingplatform.net.au
    • s321.syd3.hostingplatform.net.au
    • s321.syd4.hostingplatform.net.au
    • s322.syd1.hostingplatform.net.au
    • s322.syd2.hostingplatform.net.au
    • s322.syd3.hostingplatform.net.au
    • s323.syd1.hostingplatform.net.au
    • s323.syd3.hostingplatform.net.au
    • s331.syd1.hostingplatform.net.au
    • s331.syd2.hostingplatform.net.au
    • s331.syd3.hostingplatform.net.au
    • s331.syd4.hostingplatform.net.au
    • s332.syd1.hostingplatform.net.au
    • s332.syd2.hostingplatform.net.au
    • s332.syd3.hostingplatform.net.au
    • s333.syd1.hostingplatform.net.au
    • s333.syd3.hostingplatform.net.au
    • s341.syd1.hostingplatform.net.au
    • s341.syd2.hostingplatform.net.au
    • s341.syd3.hostingplatform.net.au
    • s341.syd4.hostingplatform.net.au
    • s342.syd1.hostingplatform.net.au
    • s342.syd2.hostingplatform.net.au
    • s342.syd3.hostingplatform.net.au
    • s343.syd1.hostingplatform.net.au
    • s343.syd3.hostingplatform.net.au
    • s411.syd5.hostingplatform.net.au
    • s412.syd5.hostingplatform.net.au
    • s413.syd4.hostingplatform.net.au
    • s414.syd4.hostingplatform.net.au
    • cpmail.syd4.hostingplatform.net.au
    • s01ne.syd7.hostingplatform.net.au
    • s02ne.syd7.hostingplatform.net.au
    • s03ne.syd7.hostingplatform.net.au
    • s04ne.syd7.hostingplatform.net.au
    • s05ne.syd7.hostingplatform.net.au
    • s06ne.syd7.hostingplatform.net.au
    • s07ne.syd7.hostingplatform.net.au
    • s08ne.syd7.hostingplatform.net.au
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