We've now resolved the incident. Thanks for your patience.
Our LiveChat and Phone System will not be available today. Please reach out to our team via an eTicket - https://ventraip.com.au/support-centre/what-is-an-eticket-and-how-do-i-lodge-one-through-vipcontrol/
We are experiencing delays in our customer support centre. There might be slight delays in the response times through our support channels. LiveChat is currently Unavailable, we recommend reaching out via a eTicket, Here are the steps: https://ventraip.com.au/support-centre/what-is-an-eticket-and-how-do-i-lodge-one-through-vipcontrol/
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