Backend Axigen issues

Overnight, our Infrastructure team applied a patch from Axigen to resolve the issues we were facing.

We are still montoring the services to ensure that the issue is resolved.

Our Infrastructure team is still working with Axigen. They have identified the problem and are preparing a fix.

The Axigen backend server has stabilised and should be working as normal.

We are still monitoring the server to ensure services function normally.

We are still working on the issues with Axigen currently.

We will provide more updates as they come.

Currently, we are experiencing issues with 1 of our backend Axigen servers.

The service is still functional, but you may see random disconnects and performance issues while we work with Axigen to resolve the issue.

We thank all our customers for their patience on this matter. If you need anything, please reach out to our Technical Support team.