We've now resolved the incident. If you are still having issues please contact our Support team https://ventraip.com.au/contact-us/. Thanks for your patience.
We apologise for the continued disruption to the service, we are still waiting on HPE to provide the replacement parts, we will update this further when we have an update
We have identified the failed component and are working with the vendor to get it replaced
We have identified an issue with the hardware on the affected VPS node, we have reached out to the vendor to get this resolved, if you are having issues with your VPS service please contact support to see if it is affected as it may be unrelated
We are currently looking into an issue related to our VPS nodes, we will update this page when we have some more information.