Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

The part is replaced and the server back online.

We sincerely apologise for the delay and wish you all a Merry Christmas.

Investigating

The part is due to arrive in ~30 minutes, and we hope to have the server back online shortly thereafter.

Investigating

We've received an update from the supplier, and part required needs to be sent, ETA is 4 hours.

We sincerely apologise for the inconvenience.

Investigating

We're sorry to report that S21.syd4 is having hardware failure issues that has taken it offline. We have a vendor technician attending onsite with a replacement to the faulty part.

We apologise for the inconvenience and are working to replace the part as soon as possible.

Began at:

Affected components
  • Shared Hosting
    • s121.syd4.hostingplatform.net.au
    • s221.syd4.hostingplatform.net.au
    • s321.syd4.hostingplatform.net.au