SMS messages are now reaching the end users. This issue has now been resolved.
Currently, customers are not able to receive SMS messages from VIPcontrol for Two Factor Authentication.
We have identified this is an issue with our upstream provider.
We have logged a ticket with the provider and awaiting for a response.
We ask customers to use email for 2FA during this outage.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
You’ll no long receive any status updates from VentraIP Service Status, are you sure?
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We’ll no longer send you any status updates about VentraIP Service Status.