Issues with receiving SMS notifications

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We are currently experiencing issues with our upstream provider that are preventing SMS notifications from our platform not to be sent. This will include service notification, 2FA codes, etc.

We have reached out to the upstream provider's support team for assistance.

If you need assistance with accessing your account during this incident, please reach out to us via eTicket, Livechat or call us on 13 24 85

Began at:

Affected components
  • VIPcontrol