Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Our Infrastructure team have found the problem and is already implementing a fix to bring services back online.

This shouldn't take to long and we are monitoring the process of the fix closely.

Investigating

The listed reseller servers are currently experiencing issues, which will prevent users from accessing their services.

Our Infrastructure team is currently investigating this, and we will provide more updates as they become available.

We do thank our customers for their patience and understanding during this incident.

If you have any questions or need further support, please reach out to our Technical Support team via an eTicket.

Began at:

Affected components
  • Shared Hosting
    • r131.syd3.hostingplatform.net.au
    • r141.syd3.hostingplatform.net.au
    • r243.syd1.hostingplatform.net.au
    • r331.syd3.hostingplatform.net.au
    • r332.syd1.hostingplatform.net.au
    • r333.syd1.hostingplatform.net.au
    • r342.syd2.hostingplatform.net.au