After extensive monitoring, the issues that were experienced have not returned. We are marking this issue as resolved.
The performance issues with ns2.syd5.hostingplatform.net.au have been resolved. We are monitoring the name server performance to ensure the stability remains.
We are still experiencing issues with the name server ns2.syd5.hostingplatform.net.au at this time. The primary name server ns1.syd5.hostingplatform.net.au will respond to DNS queries as usual, but you may see longer wait times or some timeouts when trying to access your domain if you are using that nameserver.
Our Senior Infrastructure Administrators are still working on this name server to resolve the issues that it is having.
We thank you for your ongoing patience.
We are currently investigating degraded performance with our ns2.syd5.hostingplatform.net.au name servers.