Identified

Acronis restore issues

We are aware of issues when restoring directories with Acronis on cPanel hosting services. Permissions are becoming invalid during the restore causing cPanel...

Shared Hosting
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Recently Resolved...

Complete Ended:

Mail4 will be undergoing maintenance tonight to fix an issue.

Mail4 will be unavailable tonight while it undergoes maintenance to fix an issue. We have no defined downtime but expect it to be completed within 2 hours.

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Complete Ended:

Sydney Network Maintenance

While we do not expect any service interruptions, we will be performing core network maintenance in Sydney behind the scenes during this period. We'll keep y...

Network
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Resolved Ended:

Emails from Microsoft365 to Shared Hosting clients being rejected due to Microsoft IP's being blacklisted by Spamcop

We're presently looking into this issue stopping external senders hosted on Microsoft 365 email hosting not being able to send to our Shared Hosting mailbox ...

Shared Hosting
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Resolved Ended:

c3s2-3m-mel and c3s2-4m-mel disruptions

We are currently experiencing issues with c3s2-3m-mel and c3s2-4m-mel not responding. Our Senior infrastructure team are currently investigating this disrupt...

Shared Hosting
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Resolved Ended:

r2.cphosting.io load issues

This reseller server is experiencing high load issues which our senior infrastructure team has been investigating. During this time r2.cphosting.io may respo...

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Complete Ended:

ASIC Online Services Planned Maintenance

ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance from Saturday 26 October 2024 6:30PM to Sunday 27 October 2024 6:30...

Domain Names
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Resolved Ended:

SMS authentication currently unavailable

We are aware of an issue with our SMS gateway not sending SMS authentication codes. We are currently investigating this issue with our upstream SMS provider....

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Complete Ended:

ASIC Online Services Planned Maintenance

ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance on Sunday 6 October 2024 from 8:00AM to 2:00PM (AEDT). This maintena...

Domain Names
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Resolved Ended:

s0[1-8]ie.syd7.hostingplatform.net.au Currently offline

We are aware that s01-8ie.syd7 are currently offline and are working to resolve the issue. It appears to be hardware failure but we are assessing currently.

Shared Hosting
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Resolved Ended:

s212.syd1.hostingplatform.net.au Currently unavailable

We are aware this server is down and are currently working on resolving the issue. There is a disk error that is being scanned to ensure there is no disk cor...

Shared Hosting
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Complete Ended:

ABN Lookup Planned Maintenance

The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Thursday 26 September 2024 11:30pm to Friday 27 September 2024 7...

Domain Names
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Complete Ended:

ASIC Online Services Planned Maintenance

ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance from Saturday 21 September 2024 8:00AM to Sunday 22 September 2024 6...

Domain Names
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Complete Ended:

ABN Lookup Planned Maintenance

The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Thursday 19 September 2024 11:30pm to Friday 20 September 2024 7...

Domain Names
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Complete Ended:

ABN Lookup Planned Maintenance

The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Saturday 14 September 2024 8:00pm to Sunday 15 September 2024 7:...

Domain Names
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Resolved Ended:

Issues with receiving SMS notifications

We are currently experiencing issues with our upstream provider that are preventing SMS notifications from our platform not to be sent. This will include ser...

VIPcontrol
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Resolved Ended:

VIPsites Ordering Form 404 Error

The VIPsites page (https://ventraip.com.au/website-builder/) on the VentraIP Australia website is currently displaying a 404 error. Customers are unable to p...

VIPsites
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Complete Ended:

ABN Lookup Planned Maintenance

The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Saturday 7 September 2024 10:00pm to Sunday 8 September 2024 12:...

Domain Names
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Resolved Ended:

DDoS against S04JE.SYD7

Currently out server, S04JE.SYD7 is the subject of a DDoS attack, which is affecting service to the server. Our DDoS protection is mitigation the attack, pre...

Shared Hosting
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Complete Ended:

ASIC Online Services Planned Maintenance

ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance on Sunday 1 September 2024 from 8:00AM to 2:00PM (AEST). This mainte...

Domain Names
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Complete Ended:

ASIC Online Services Planned Maintenance

ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance on Saturday 31 August 2024 from 8:00AM to 6:00PM (AEST). This mainte...

Domain Names
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Resolved Ended:

SMS services down

Currently, customers are not able to receive SMS messages from VIPcontrol for Two Factor Authentication. We have identified this is an issue with our upstrea...

VIPcontrol
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