Identified
Acronis restore issues
We are aware of issues when restoring directories with Acronis on cPanel hosting services. Permissions are becoming invalid during the restore causing cPanel...
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Scheduled
ASIC Online Services Planned Maintenance
ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance from Saturday 21 September 2024 8:00AM to Sunday 22 September 2024 6...
ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance on Sunday 6 October 2024 from 8:00AM to 2:00PM (AEDT). This maintena...
Complete Ended: 07:01 AEST - 20 September 2024
ABN Lookup Planned Maintenance
The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Thursday 19 September 2024 11:30pm to Friday 20 September 2024 7...
Complete Ended: 07:00 AEST - 15 September 2024
The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Saturday 14 September 2024 8:00pm to Sunday 15 September 2024 7:...
Resolved Ended: 11:30 AEST - 11 September 2024
Issues with receiving SMS notifications
We are currently experiencing issues with our upstream provider that are preventing SMS notifications from our platform not to be sent. This will include ser...
Resolved Ended: 11:27 AEST - 11 September 2024
VIPsites Ordering Form 404 Error
The VIPsites page (https://ventraip.com.au/website-builder/) on the VentraIP Australia website is currently displaying a 404 error. Customers are unable to p...
Complete Ended: 12:00 AEST - 8 September 2024
The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Saturday 7 September 2024 10:00pm to Sunday 8 September 2024 12:...
Resolved Ended: 11:05 AEST - 6 September 2024
DDoS against S04JE.SYD7
Currently out server, S04JE.SYD7 is the subject of a DDoS attack, which is affecting service to the server. Our DDoS protection is mitigation the attack, pre...
Complete Ended: 14:00 AEST - 1 September 2024
ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance on Sunday 1 September 2024 from 8:00AM to 2:00PM (AEST). This mainte...
Complete Ended: 18:00 AEST - 31 August 2024
ASIC Online Services (https://asicconnect.asic.gov.au/) will undergo planned maintenance on Saturday 31 August 2024 from 8:00AM to 6:00PM (AEST). This mainte...
Resolved Ended: 21:22 AEST - 27 August 2024
SMS services down
Currently, customers are not able to receive SMS messages from VIPcontrol for Two Factor Authentication. We have identified this is an issue with our upstrea...
Complete Ended: 10:00 AEST - 4 August 2024
The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Saturday 3 August 2024 10:00pm to Sunday 4 August 2024 10:00am (...
Complete Ended: 07:00 AEST - 2 August 2024
The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Thursday 1 August 2024 11:30pm to Friday 2 August 2024 7:00am (A...
Resolved Ended: 11:09 AEST - 27 July 2024
Support Centre Outage
We are currently experiencing connectivity issues at our support centre. This is affecting Phone support, LiveChat and Ticket responses We have senior techn...
Complete Ended: 09:30 AEST - 22 July 2024
The ABN Lookup service (https://abr.business.gov.au/) is undergoing planned maintenance from Friday 19 July 2024 5:00pm to Monday 22 July 2024 9:30am (AEST)....
Last incident at 07:01 AEST - 20 September 2024